I have priced these Michelins for the man-truck all over and BJ's sells them for a great price. You get free lifetime rotation, repair and balancing and they have them in stock.
So Sat afternoon the weather is lousy & I head up there to take care of it and do a shopping run for the house. Get there at noon, go to the tire center, fill out the paperwork, pay the guy, and go to shop the warehouse. Guy sez an hour, I say cool.
Shop up a storm, show up an hour later with a bulging mega cart of 90 packs of everything and enough bottled water to fill Lake Erie, the truck is up on the lift wheelless and the one guy that works the whole tire center by himself is sweating and cursing up a storm. After about 15 minutes he walks back into the "Members" area and tells me that they do not have the proper wheel weights to balance the tires, but he is talking to the Gen. Mgr and they are sending a guy over to Sears or somewhere to get them.
Another 45 minutes & out comes the guy again... "Sorry sir, but we have a situation and will not be able to get the weights as Sears will not sell them to us".... but if I drive the truck over there, the GM at BJ's will pay for Sears to balance the tires.
I am now approaching critical mass...
He puts the new tires on the truck and I vibrate my way over to Sears.
"Good afternoon sir, four tires to be balanced? No problem, leave the keys and come back in an hour". I say OK, and head to the food court at Hamilton mall to grab a bite and watch the Saturday goofball show.
60 minutes later, I go back to the Service center, and my car has not moved or been touched. "I am sorry sir, we are terribly busy, but I assure you that if you come back in 30 minutes, it will be done, you are next on the list". The lava is percolating in the back of my throat, my right hand is involuntarily beginning to clench and release a fist as my knuckles whiten. "Thirty minutes right?" "Yes sir, 30 minutes"... I spin and stroke back to the tool department to cruise the man-stuff... again.
Back 25 minutes later....... there are crickets chirping around the truck... no activity, no mechanic, nothing.....
I walk over to the same service writer... "I am on candid camera... right?.. The guy you promised would do the wheels got called away on a family emergency, right? YOU DON'T UNDERSTAND HOW I REALLY NEAD TO BREAK SOMETHING RIGHT NOW.... RIGHT... RIGHT????
"I am trying sir, but sometimes my best is not enough...." I bust out laughing... "You must be f'ing kidding me...
I could keep torturing you with this..... but the end of the story is I got home at 6:30 after getting to BJ's at noon...
Sears lost $56 million dollars in the first quarter of 2008.
BJ's.. why should I be surprised? BJ's... blows.