That rod I broke two weeks ago was fixed and returned again in less than a week, for the flat $25.00 charge. You just can't beat their service. The action of their rods is excellent too. I have 4 of their rods and it is the third time I have had to get repairs and not of the breaks were due to faulty manufacturing. Two while casting plugs with rod in holder and one had something fall on it. Best bang for the buck.